Amazon blues
Jul. 25th, 2005 10:58 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
shewhomustDoes anyone out there have any advice about how to persuade Amazon to remove reviews that are really (no, really) out of order?
Anne Fine wrote a book for children called Bill's New Frock: Bill wakes up one morning to discover that not only is he a girl, he is treated like one, and it is no fun.
Over at Amazon.com, "a reader" has got quite over-excited at this idea, and provided a couple of pieces of creative writing in the guise of reviews. To give you the flavour of the thing, one is entitled Its breast growing time Nicole!. And Amazon are not responding to on-line feedback asking for them to be removed.
In itself this is mildly amusing. But we are, or at least,![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
durham_rambler is, responsible for Anne's web presence, and we know that a large number of children look her up on the net, so if anyone knows how to attract Amazon's attention, we'd be very grateful for advice.
Anne Fine wrote a book for children called Bill's New Frock: Bill wakes up one morning to discover that not only is he a girl, he is treated like one, and it is no fun.
Over at Amazon.com, "a reader" has got quite over-excited at this idea, and provided a couple of pieces of creative writing in the guise of reviews. To give you the flavour of the thing, one is entitled Its breast growing time Nicole!. And Amazon are not responding to on-line feedback asking for them to be removed.
In itself this is mildly amusing. But we are, or at least,
durham_rambler is, responsible for Anne's web presence, and we know that a large number of children look her up on the net, so if anyone knows how to attract Amazon's attention, we'd be very grateful for advice.
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
Result!
Date: 2005-07-26 06:08 pm (UTC)Please rest assured that these comments have been removed from our database and will disappear from the web site within 48 hours.
In the future, please report any review that you find inappropriate by clicking on the "report this" link.
We do exert some editorial control over our customer reviews and strive to block these kinds of reviews. Our intention is to make the customer review forum a place for constructive commentary and feedback, so reviews that fall outside these guidelines are either edited for compliance or are removed from the web site. Amazon.com does not tolerate profane or spurious customer reviews.
Again, I apologize for this situation and I'd like to thank you for taking the time to let us know. Feedback from conscientious individuals such as yourself helps us maintain the quality and integrity of our site.