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Because automation makes things easier
Sep. 12th, 2023 12:09 pmI have - for work purposes - been in correspondence with a major publisher, who are reissuing some of my client's backlist. The correspondence went as follows:
Me: There is a broken link on your page about my client. You list this series, but the link takes me to your 404 page.
It's a very cute 404 page, but I don't want to see it.
Publisher: Oh, so there is. We have fixed that.
Me: Thank you. The link is no longer broken, but it takes me to a page about the previous reissue of this series, and is missing the first book, which has already been published.
Them: If you click on the book titles on the first list I sent, then go to the dropdown which says 'paperback' you should be able to select a second 'paperback' option which should take you to the new edition. In the meantime here are the individual URLs of those coming out in 2023 ...
To be fair to them, piblishers are very cagey about putting forthcoming titles on their websites, so this is more helpful than they might have been. But they have been tweeting the covers, so ...
Them (the punchline): Apologies that this is a slightly convoluted way of finding the information. The series pages you have been viewing are automated so unfortunately I can't update them myself, but I am looking into the issue.
Me: There is a broken link on your page about my client. You list this series, but the link takes me to your 404 page.
It's a very cute 404 page, but I don't want to see it.
Publisher: Oh, so there is. We have fixed that.
Me: Thank you. The link is no longer broken, but it takes me to a page about the previous reissue of this series, and is missing the first book, which has already been published.
Them: If you click on the book titles on the first list I sent, then go to the dropdown which says 'paperback' you should be able to select a second 'paperback' option which should take you to the new edition. In the meantime here are the individual URLs of those coming out in 2023 ...
To be fair to them, piblishers are very cagey about putting forthcoming titles on their websites, so this is more helpful than they might have been. But they have been tweeting the covers, so ...
Them (the punchline): Apologies that this is a slightly convoluted way of finding the information. The series pages you have been viewing are automated so unfortunately I can't update them myself, but I am looking into the issue.
