Security

I had a phone call from my bank this afternoon. They've been calling every other week, to tell me that my fixed term savings account has matured, and is not currently earning much interest - and I've been thinking that I should call in and open a new account, since what they are offering looks a pretty good deal. I hadn't got round to it, partly because they encourage you not just to drop in but to make an appointment, which is a good idea in theory, but an excuse for procrastination in practice.

Sp when the woman on the phone asked if I had time to talk to her, I said yes.

Right, she said, then she'd take me through security, and could I give her the second number of -

No, I said. No, I wouldn't give security information to someone who'd called me, whom I hadn't called.

I think she'd heard this one before. In that case, she said, would I confirm that this was my date of birth? And she told me a date, and I said yes, that was my date of birth. As it happens, it was, though I don't see what she expected to learn from the procedure.

We agreed that she would send me the paperwork to open a new account. durham_rambler points out that this may or may not include the actual forms. We shall see...